We are here for you, our customers, during these trying times of COVID-19. At SAMCO, we want you to know that we strive every day to offer you unparalleled service and would like to assure you that during this crisis, that doesn’t change. While this outbreak has affected us all and will continue to affect us, we will do everything we can to help our customers get the parts, supplies, and service that they need.
If you are in need of parts, we are asking that you call ahead at 770-892-0098 and order over the phone or via email at firstname.lastname@example.org and we will have your order pulled and ready on the dock for pickup. If you must come inside, we are asking that you enter through the parts door and we will make sure we stay 6 feet from you at the counter.
If you need service, you can call as usual at 770-892-0098 or email email@example.com to place your service call. All our techs that are working in the field are taking extra precautions to stay the required minimum distance from you, your customers and your employees. They will be wiping down machines before and after they repair them and wearing gloves and masks when available.
If you have a need for machines currently, all the salespeople are available just as they have been. We will set up appointments to meet with you on-site and take all the necessary precautions.
We hope that life returns to normal as soon as possible for everyone and know that we are here to help you with your essential business during this time.
Thank you for your support and we look forward to serving you.
The SAMCO Team